Even if an invoice is from a legitimate company with whom you do business, it could inadvertently contain an error, be a duplicate of a previous invoice, or be for the purchase of another client that has been mistakenly applied to your business. If an invoice looks suspicious or is unfamiliar, do some checking before paying it. Inspect all invoices and only pay for verified purchases.ĭepending on the size and nature of your business, consider implementing a purchase order system to make sure you're paying only legitimate expenses.But make sure you take all appropriate steps to make sure your recording is legal. You can potentially protect yourself by recording all incoming calls in order to challenge a scammer later in court. Phone recordings can easily be changed to make it sound like you're agreeing to make a purchase. To prevent inadvertently giving scammers an opportunity to use your words against you, you and your staff should avoid saying "yes," "correct," "I agree," or similar phrases on the phone.
Train your staff to avoid saying "yes" on the phone.Once an employee interacts with the scammer, the influx of additional calls and invoices starts. In fact, send them a link to this article and make them read it! This is probably the most important step as an alert employee can stop the headache before it happens. Train your staff to recognize scams, especially directory scams.Įducate your employees about how these types of scams work.
So what can you do to protect your business or organization from this kind of fraud?
0 kommentar(er)
